Legal

    Withdrawal Notice

    Withdrawal notice for consumers in the EU and EEA: the 14-day right of withdrawal, its effects and the model withdrawal form.

    Withdrawal Notice

    For consumers resident in the European Union or the EEA only. Published 3 November 2026.

    Right of withdrawal

    You have the right to withdraw from this contract within fourteen days without giving any reason.

    The withdrawal period expires fourteen days after the day the contract is concluded.

    To exercise the right of withdrawal, you must inform us (SNG Hosting, email: billing@snghosting.com) of your decision to withdraw from this contract by an unequivocal statement (for example an email or a ticket in the client area). You may use the model withdrawal form below, but it is not obligatory.

    To meet the withdrawal deadline, it is sufficient that you send your notice before the withdrawal period has expired.

    Effects of withdrawal

    If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

    If you requested the service to begin during the withdrawal period, you shall pay us an amount proportionate to what has been provided until you informed us of your withdrawal, compared with the full coverage of the contract.

    Model withdrawal form

    (Complete and return this form only if you wish to withdraw from the contract.)

    To SNG Hosting, email: billing@snghosting.com:

    • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
    • Ordered on (*)
    • Name of consumer(s)
    • Address of consumer(s)
    • Signature of consumer(s) (only if this form is notified on paper)
    • Date

    (*) Delete as appropriate.